The Heart of Our Company: Meet Our Dedicated Customer Service Team

We are a small, family-owned label manufacturing business, and you, our customers, are the heart and soul of what we do. That is why we are so proud to introduce you to the incredible team that works tirelessly behind the scenes to ensure our customers receive the best possible experience.

CUSTOMER SERVICE TEAM


Lindsay Dahbour


Hannah Kottcamp

Our customer service representatives are more than just order takers – they are product experts, problem solvers, and true partners to the businesses we serve. When a customer calls, they do not just take an order. They take the time to understand the unique needs of that customer’s labeling requirements, offering suggestions and solutions to help them find the perfect product.

Whether it’s walking a first-time customer through the ordering process, tracking down a misplaced shipment, or troubleshooting a technical issue, our team is always available to lend a helping hand. They are empowered to make decisions on the spot to ensure customer satisfaction and never rest until the job is done right.

But beyond the transactional side of things, our customer service team also plays a vital role in cultivating long-term relationships. They learn the names, preferences, and even the pain points of our regular customers, allowing us to provide a truly personalized experience. Many of our customers have been with us for years, and they credit our responsive, caring team as a big part of why they have stuck with us.

At the end of the day, our customers are not just a number – they are the lifeblood of our family business. That is why we have worked so hard to build a customer service team that truly embodies our values of integrity, quality, and service. When you work with us, you can be confident that you are well cared for.

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